Are you a tenant? We're here for you.
For any request about your unit or building, reach PLEXIA by phone or text.
Who answers
A virtual assistant, then a person
Our virtual assistant Livia answers in French and English, at any hour. She takes your request, which is then reviewed by a PLEXIA team member.
In three steps
How to make a request
Call or text
At +1 438 900-6040.
Describe your situation
Your unit, what is happening and whether it is urgent.
Your request is followed up
A PLEXIA team member reviews every request and follows up.
Emergency
In an emergency (fire, gas, flood, danger), dial 9-1-1 first.
Speak to a person
You can ask to speak to a person at any time: say "person" on the phone, or reply PERSON by text.
Your information
Calls, messages and privacy
Calls are recorded and transcribed to handle your request. Conversations are kept for 90 days.
You can stop text messages by replying STOP.